FAQ

Frequently Asked Questions

Yes. Even for simple matters, a solicitor helps avoid costly mistakes and ensures your rights are protected.

If you’re facing a legal issue or dispute, it’s always a good idea to consult with a lawyer. An experienced lawyer can help you understand your rights and options and provide you with the guidance you need to make informed decisions.

We accept secure online payment methods for your convenience. Payments can be made using:

  • Credit & Debit Cards (Visa, MasterCard, American Express)

  • Online Bank Transfers

  • Secure Payment Links issued via email

  • Electronic Invoicing Payments

All online transactions are processed through trusted and encrypted payment gateways to ensure your financial information remains safe and confidential.

If you require assistance with making an online payment, our team is happy to guide you through the process.

Choosing the right law firm is an important decision. At Robert Walsh, we believe the right firm is one that combines deep legal expertise with genuine care for your outcome.

You may be in the right place if you are looking for:

  • Trusted Immigration Expertise – Clear, strategic advice across Australian visas, residency, and citizenship matters.

  • Comprehensive Legal Support – In addition to immigration law, we offer guidance in employment law, taxation, and related legal services, giving you well-rounded support under one roof.

  • Personalised Attention – Your situation is unique. We take the time to understand your goals and tailor legal solutions to your specific needs.

  • Transparent & Ethical Practice – Honest advice, clear communication, and no unnecessary complications.

  • Proven Experience – A strong understanding of Australian law and a commitment to achieving practical, positive outcomes.

If you value professionalism, clarity, and a law firm that puts your interests first, you’re in the right place.

Let’s discuss your situation and see how we can help you move forward with confidence.

You will be kept fully informed about your case at every stage of the process. At Robert Walsh, clear and consistent communication is a priority, so you are never left wondering what is happening.

Here’s how we keep you updated:

  • Regular Updates: We provide timely updates on the progress of your case, including key milestones, decisions, and next steps.

  • Dedicated Point of Contact: You will have a specific lawyer or case manager who is familiar with your matter and available to answer your questions.

  • Multiple Communication Channels: We keep in touch via email, phone calls, and online meetings—whichever method you prefer.

  • Prompt Responses: Any questions or concerns you raise are addressed as quickly as possible, in clear and simple language.

  • Proactive Notifications: We inform you in advance about important deadlines, required documents, and any changes that may affect your case.

Our goal is to ensure you feel confident, informed, and supported throughout your legal journey.

You can contact our office easily using any of the following methods:

📧 Email
Send us an email with your enquiry or documents. We aim to respond to all emails within one business day.

🌐 Online Contact Form
Visit our website and complete the online contact or enquiry form. This is a convenient way to reach us anytime, and our team will get back to you as soon as possible.

⏰ Office Hours
Our office operates during standard business hours. After-hours enquiries can be submitted online or by email and will be addressed on the next business day.

We are committed to clear communication and making it easy for you to get the legal support you need.